Refund policy

Refund Policy

We offer a 14-day return policy, which means you have 14 days from the date you receive your order to request a return.

Eligibility for Returns

To qualify for a return, your item must be:

  • In the same condition you received it

  • Unworn / unused

  • With tags attached

  • In its original packaging

A receipt or proof of purchase is required.

How to Start a Return

To begin the return process, please contact us.
If your return is approved, we will send you:

  • A return shipping label

  • Instructions on how and where to send your package

Please note: Items returned without submitting a return request first will not be accepted.

Damages & Issues

Please inspect your order as soon as it arrives. Contact us immediately if:

  • The item is defective

  • The item is damaged

  • You received the wrong product

This allows us to assess the situation and resolve it promptly.

Exceptions / Non-Returnable Items

Some items cannot be returned, including:

  • Perishable goods (food, flowers, plants)

  • Custom or personalized items

  • Personal care items (beauty products)

  • Hazardous materials, flammable liquids, or gases

If you are unsure whether your item qualifies, please contact us.

Sale items and gift cards are non-returnable.

Exchanges

The fastest way to receive the item you want is to return your current item.
Once your return is accepted, place a new order for the replacement item.

Refunds

We will notify you once we receive and inspect your return. You’ll be informed whether the refund is approved.

If approved, the refund will be issued to your original payment method within 10 business days.
Please note that banks and credit card companies may require additional processing time.

If more than 15 business days have passed since your refund was approved, please contact us.

Final Sale Policy

All discounts over 30% are considered FINAL SALE. No returns are accepted.

 goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.


Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us 

ALL DISCOUNTS OVER 30% ARE FINAL SALE, NO RETURNS